Contact information
For support, email support@asios.tech. This support address is monitored for ASIOS LLC applications and website requests.
Support
Help for ASIOS applications.
Contact ASIOS LLC for product support, bug reports, account or purchase questions, and privacy requests for Become, Faro, or another ASIOS product.
What to include
When contacting support, include the app name, your device model, iOS version, app version if available, and a short description of what happened. Screenshots are helpful when they do not include private information.
Purchases and subscriptions
iOS purchases and subscriptions are managed through Apple. If you need to cancel a subscription, request a refund, or update payment information, use your Apple Account or Apple Support.
Privacy and legal
For privacy requests, data questions, or legal terms, review the ASIOS Privacy Policy and Terms and Conditions. You can also contact support directly for privacy-related requests.